Executive Customer Relations & Escalations Lead
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-09-08
Listing for:
Afaq Q Tech General Trading (Amazon)
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
Afaq Q Tech General Trading (Amazon) is seeking an Executive Customer Relations Specialist to handle high-visibility escalations from senior leaders, government bodies, and regulatory authorities. The role emphasizes executive presence, data-driven problem solving, and cross-functional collaboration.
You will manage complex escalations, coordinate with Legal as needed, and potentially lead a team of ECR associates to drive systematic improvements in processes, policies, and support
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