Manager, Customer Care — Utilities & Field Tech
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-09-08
Listing for:
The Red Sea Development Company
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
The Red Sea Utility Company, a subsidiary of Red Sea Global, seeks a high-impact Manager - Customer Care to lead end-to-end customer care operations across all channels. You will ensure SLA adherence, high customer satisfaction, and effective incident resolution, while guiding a team of supervisors and agents.
Ideal candidates bring 10–15 years in utilities customer service, strong leadership, and experience with CRM, CIS, and outage management, plus a track record of process improvement and
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