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Customer Success Intern
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-09-21
Listing for:
The HR Game
Apprenticeship/Internship
position Listed on 2026-09-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Client Relationship Management, CRM Systems & Management
Job Description & How to Apply Below
- Support clients throughout their journey with Mohasby services
- Respond to customer inquiries and ensure timely resolution of issues
- Follow up with clients to ensure satisfaction and service quality
- Coordinate between clients and internal accounting/operations teams
- Help onboard new clients and guide them through our processes
- Maintain and update customer records in the CRM system
- Identify customer needs and suggest improvements to enhance experience
- Assist in preparing reports on customer feedback and satisfaction
- Support the team in improving retention and engagement strategies
- Support clients throughout their journey with Mohasby services
- Respond to customer inquiries and ensure timely resolution of issues
- Follow up with clients to ensure satisfaction and service quality
- Coordinate between clients and internal accounting/operations teams
- Help onboard new clients and guide them through our processes
- Maintain and update customer records in the CRM system
- Identify customer needs and suggest improvements to enhance experience
- Assist in preparing reports on customer feedback and satisfaction
- Support the team in improving retention and engagement strategies
- Bachelor degree in Accounting, or related fields, fresh graduates are welcome to apply
- Strong communication and problem-solving skills
- A customer-first mindset and positive attitude
- Ability to multitask and stay organized
- Good command of Arabic and English is preferred
- Basic understanding of accounting or SaaS services
- Training and mentorship from experienced professionals
- Opportunity to develop your business and communication skills
- Potential for future career growth within the company
- A collaborative and supportive work environment
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