وظائف خدمة عملاء في المدينة المنورة براتب ريال فاكثر

Customer service jobs in Madinah:
Taksab Al-Musanada Marketing Company announces the availability of a large number of customer service jobs in Madinah, as part of a general job advertisement targeting qualified men and women to work full-time with a rewarding salary starting from 4000 Saudi Riyals and more.

Job Title:
Customer Service Specialist

Conducting specialized studies and analyses to identify key performance indicators.

Coordination with the quality management department and continuous monitoring of the application of standards.

Participating in the preparation and updating of customer service manuals and procedures.

Receiving and responding to customer inquiries and requests with high efficiency and professionalism.

Coordination with relevant departments to ensure speed and quality of response.

Developing creative initiatives and programs to maximize service quality.

Working to exceed customer expectations and achieve their satisfaction.

Analyzing customer satisfaction data and identifying recurring patterns of complaints.

Discovering gaps and developing the necessary plans to address them.

Preparing reports and documents specialized in customer service.

Providing appropriate recommendations and solutions and storing them in approved databases.

Type of advertisement:
General job advertisement

Bachelor's degree in Business Administration or a related field

Customer Service

Investigations

Quality assurance

Research and data analysis

Reporting and monitoring

Measuring customer opinions

Consultation

Customer Experience Management

Preparing and documenting documents

Skill level:
Advanced – Preferred

Arabic language:
Advanced (preferred)