Customer Service Representative
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-10-11
Listing for:
Concentrix Corporation
Full Time
position Listed on 2026-10-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
The Advisor I Customer Service position interfaces with customers via inbound calls outbound calls or through the Internet depending upon client requirements This position provides customer service support and resolution of routine problems regarding client s product or services
What you will do in this roleIn everything we do we believe in doing right by and for people our clients their customers our people our community and our planet
- Review customer requests and expectations and respond to them according to their needs and situations
- Manage multichannel interactions e g voice email social media or chat to ensure a consistent customer experience
- Develop your tech skills and learn how to use software solutions that improve people s lives
- Champion better brand experiences for our customers and clients
- Bachelor's degree or diploma in any related field
- Are proficient or bilingual in Arabic and English (advanced English level)
- Are proactive, self-motivated, and solution-oriented
- Can work rotating and weekend shifts
- Have previous experience in Customer Service or Sales
- Know how to work with helpdesk systems
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