Consultant - Ear, Nose & Throat; ENT

The Consultant in ENT (Otolaryngology) is responsible for providing high-quality, specialized ear, nose, and throat care within both physical clinic and digital care settings. The role focuses on the comprehensive assessment, accurate diagnosis, treatment planning, and follow-up management of acute and chronic ENT conditions through evidence-based clinical practice. The Consultant ENT ensures patient-centred care, clinical excellence, and patient safety while contributing to quality improvement and the strategic development of ENT services across virtual and in-person care delivery at Bupa Care Connect.

• Conduct comprehensive ENT assessments through in-person and virtual consultation settings
• Diagnose acute and chronic ENT conditions using evidence-based clinical approaches and investigations
• Interpret imaging, laboratory results, and audiological or vestibular test findings
• Recommend and coordinate appropriate referrals and advanced investigations when required
• Maintain accurate and timely clinical documentation in the EMR system

• Develop individualized, evidence-based treatment and follow-up plans for ENT patients
• Provide medical and procedural management for a wide range of ENT conditions
• Monitor patient progress and adjust treatment plans as clinical needs evolve
• Educate patients regarding their conditions, preventive care, and treatment adherence expectations
• Coordinate continuity of care across physical and digital care settings

• Ensure compliance with clinical governance requirements, telemedicine regulations, and patient safety standards
• Adhere to institutional protocols and international ENT clinical guidelines
• Participate in quality improvement initiatives, clinical audits, and peer review processes
• Report, analyze, and manage clinical incidents and adverse events appropriately
• Support compliance with CBAHI, JCI, SCFHS, and applicable accreditation standards

• Collaborate with multidisciplinary healthcare teams including internal medicine, radiology, and allied health
• Coordinate referrals and continuity of patient care with internal and external specialists
• Participate in MDT case discussions and clinical meetings
• Provide specialist support, second opinions, and clinical guidance to other healthcare providers

• Deliver compassionate, patient-centered ENT care with clarity and empathy
• Address patient concerns promptly and ensure clear communication about diagnoses and management options
• Promote patient education and engagement in their own care and preventive health
• Support organizational initiatives aimed at improving patient experience and Net Promoter Scores (NPS)

• Maintain active SCFHS licensure and comply with all CME requirements
• Stay updated with advancements in ENT clinical practice, surgical techniques, and healthcare technologies
• Mentor junior physicians and support the professional development of the medical team
• Contribute to organizational strategic and operational goals of the ENT service