Admissions and Parent Manager

Downe House Riyadh is looking to appoint an exceptional Admissions and Parent Experience Manager to join our vibrant and growing community. This is a pivotal role for a dynamic, service-oriented professional who is passionate about delivering an outstanding experience to prospective and current families.

As the first point of contact for many parents, you will embody the school’s values through every interaction—ensuring a warm welcome, clear communication, and a seamless admissions journey.

You will play a central role in building relationships, driving parent engagement, and strengthening the school’s reputation for excellence.

This role requires a fluent Arabic speaker who brings confidence, empathy, professionalism, and a strong commitment to outstanding service.

Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 85,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, ‘Thrive in a rapidly evolving world’.

At Cognita, we know every student is unique. We nurture their distinct personalities and strengths. We support them academically, socially, and emotionally, wherever they are in the world, wherever they’re starting from. We protect what’s special about them, while offering them rich knowledge, opportunities, and best practices. And they get to be part of something bigger; ensuring they get an education that’s, quite literally, world class.

Opened in September 2022, Downe House Riyadh delivers a world-class British curriculum in partnership with one of the UK’s most celebrated girls-only private schools. With over a century of excellence, Downe House UK consistently ranks among the country’s top five all-girls’ schools.

Located in the prestigious Aqeeq neighbourhood in northern Riyadh, the school offers a British curriculum enriched with Downe House UK’s tradition and expertise. The programme is carefully adapted for Saudi Arabia, ensuring girls achieve excellence in Arabic and Islamic Studies alongside core subjects.

The close partnership between the Riyadh and UK schools is evident in both philosophy and practice. At the heart of the Downe House ethos is the individual: every girl’s strength, challenges, and interests are recognised, with bespoke pathways that foster confidence and success.

• A first-class British education leading to IGCSEs and A Levels

• Academic excellence in girls’ education

• Exceptional pastoral care and opportunities for personal growth

• A wide range of co-curricular activities

The school nurtures intellectual curiosity, creativity, and respect for others through strong pastoral systems, personalised tutoring, and a spotlight on every student.

• Pre-Prep:
  Nursery to Year 2 (ages 2–7)

• Prep:
  Year 3 to Year 8 (ages 7–13)

• Senior:
  Year 9 to Year 13 (ages 13–18)

Boys and girls are admitted from Pre-School to Year 4.

The state-of-the-art campus features dedicated libraries, central atriums, science and design labs, art studios, a 450-seat theatre, music, dance, and drama facilities, IT labs, and both senior and learner swimming pools.

The Admissions and Parent Experience Manager leads the full parent journey—from first enquiry to enrolment and beyond. The post holder ensures a smooth admissions process, delivers exceptional customer service, and supports a strong, engaged, and connected parent community.

You will play a key role in shaping family experiences, supporting retention, and contributing to the school’s continued growth.

• Lead initiatives to enhance parent satisfaction and strengthen the school’s reputation for exceptional service.

• Promote a customer-first culture across all parent touchpoints.

• Manage and support the front-of-house reception team, ensuring high standards and continuous improvement.

• Facilitate parent-facing events that build community and deepen family engagement.

• Delive…