Learning & Development Coordinator

Main Duties and Responsibilities Training Program Coordination

Assist in coordinating training programs, workshops and learning activities by scheduling sessions, booking venues and managing training logistics. Support trainers, facilitators and external vendors in delivering training content effectively to meet learning objectives.

Manage training calendars, course registrations, attendance tracking, and training records to ensure accurate documentation of employee participation. Assist in preparing training materials, resources and equipment for training sessions, workshops and learning events.

Support the planning and execution of learning events, seminars and developmental activities to engage employees and promote continuous learning. Coordinate communication, invitations and logistics for learning events, including virtual training sessions and webinars.

Provide technical support for learning management systems (LMS), e-learning platforms and digital tools used for training delivery and content management. Assist employees in accessing online learning resources, troubleshooting technical issues and navigating digital learning platforms.

Assist in collecting training evaluation data, feedback surveys and assessments to measure the effectiveness of training programs and learning initiatives. Compile feedback reports, analyze training outcomes and support continuous improvement efforts based on learner feedback.

Communicate training schedules, learning opportunities and development initiatives to employees through various channels such as email, intranet and posters. Promote learning events, resources and programs to encourage employee participation and engagement in learning activities.

Provide administrative support for learning projects, talent development initiatives and performance improvement programs within the hotel. Collaborate with the Learning & Development team, HR partners and department.

• Bachelor's degree in Human Resources, Education, Business Administration, or related field; relevant training or certification in learning and development is a plus.
• Previous experience in training coordination, administrative roles, or support positions in a learning and development environment.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast‑paced training setting.
• Good communication skills, both written and verbal, with the ability to interact effectively with trainers, employees, and stakeholders.
• Proficiency in MS Office applications, learning management systems (LMS), and online collaboration tools.
• Customer service orientation, problem‑solving abilities, and a proactive approach to supporting employee learning needs.
• Enthusiasm for learning and development initiatives, a willingness to learn new skills, and a passion for supporting employee growth and development.