Learning and Development Manager - Retail Training

Learning and Development Manager
- Retail Training Job Snapshot
- Role:
Learning and Development Manager

- Location:

Riyadh, Saudi Arabia
- Industry: Apparel and Fashion
- Function:
Training and Development

- Experience:

Not specified
- Job Type: Full Time
- Work Arrangement:
On-site

Position Overview:

Apparel Group is seeking a Learning and Development Manager to plan, implement and oversee employee training initiatives that strengthen retail performance, support professional development and contribute to business objectives. The position is responsible for managing regional training activities, developing learning programs for multiple brands and ensuring that employees receive relevant product knowledge, customer service and leadership training. The role also focuses on improving retail sales conversion, evaluating training effectiveness and supporting long-term employee career development.

Working closely with the training team and business stakeholders, the Learning and Development Manager will establish training calendars, review learning materials, assess employee capabilities and introduce practical development initiatives aligned with organizational and brand requirements.

Job Details:

• Country:
  Saudi Arabia
• City:
  Riyadh
• Industry: Apparel and Fashion
• Function:
  Training and Development
• Salary:
  Not disclosed
• Gender: No Preference
• Candidate Nationality:
  Not specified
• Job Type: Full Time
• Work Arrangement:
  On-site

• Learning and Development Strategy
  - Plan, manage and implement training activities across the assigned region in accordance with company policies and established training practices.
• Coordinate training requirements covering regional operations and the UAE as identified in the training scope.
• Align employee learning and development initiatives with business priorities, brand requirements and retail sales objectives.
• Identify opportunities to introduce new training programs that address organizational and employee development needs.
• Design learning initiatives that support employee productivity, professional growth and long-term career development.
• Establish performance measures to evaluate training outcomes and their contribution to business performance.
• Ensure training activities are delivered efficiently while maintaining appropriate quality standards.

• Develop, communicate and implement the annual training calendar for all assigned brands.
• Coordinate training schedules and activities with relevant business teams.
• Review learning requirements across different brands and employee groups.
• Ensure training programs address both organizational objectives and individual development needs.
• Monitor the implementation of approved training plans and modules.
• Maintain accurate records of training activities, participation and delivery outcomes.
• Review training priorities and recommend adjustments based on business and employee requirements.

• Guide the training team in developing effective learning solutions that support improved retail sales conversion.
• Evaluate training approaches and methodologies to identify opportunities for strengthening store-level performance.
• Acquire product knowledge for new brands introduced into the company 's portfolio.
• Ensure the training team receives appropriate product knowledge training for new and existing brands.
• Develop training programs that support employees in understanding brand requirements and product information.
• Coordinate learning activities that contribute to sales performance and customer-facing employee capabilities.
• Assess the effectiveness of retail training initiatives and recommend improvements where required.

• Design training courses and learning programs that address the needs of Apparel Group and its employees.
• Develop training approaches suitable for a multicultural workforce.
• Review training materials prepared by the training team for different brands.
• Ensure training content is relevant, accurate and aligned with identified learning objectives.
• Recommend new learning resources, training materials and delivery methodologies.
• Review employee feedback on completed training programs.
• Introduce appropriate changes to training content and delivery methods based on feedback and evaluation results.
• Oversee the implementation of training modules and established learning processes.

• Support employee development through structured…