Sr. Sales Engineer - Utility | alfanar Electric

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Description:

Requisition

City:
Project Sales

Group overview:

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:

• Electrical, Electromechanical and Civil Engineering Construction
• Manufacturing and Marketing Electrical Construction Products
• Allied Engineering Services

Our Main Divisions:

• alfanar electric
• alfanar Construction
• alfanar Building Systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

alfanar electric operates industries in:

• Riyadh and Jubail, Saudi Arabia
• Dubai, UAE
• London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial Complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the Complex houses alfanar’s facilities.

The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

To support customer interactions, technical enquiries, project follow‑ups, and market activities by providing accurate technical inputs, timely documentation, and structured engagement with internal and external stakeholders.

Customer Engagement and Enquiries

• Handle customer enquiries and tender requests with timely and accurate responses.
• Prepare technical and commercial submissions as required.
• Prepare supporting documents, samples, and submittals as needed.
• Follow up internally to support timely delivery of materials and submissions.
• Align with the coordinator and Demand Planning on customer requirements.

Competitor Tracking and Market Insights

• Track competitor products, pricing, and market activities.
• Record and share observations with Sales Management.
• Highlight trends or changes that may influence market positioning.

Technical Support and Market Presence

• Conduct technical presentations, seminars, and discussions with customers and consultants.
• Provide clarification on specifications, product features, and application requirements.
• Prepare technical materials required for meetings and events.
• Support activities that enhance product awareness in the market.

Reporting and Customer Relationship Support

• Prepare timely and structured reports related to enquiries, projects, and market updates.
• Communicate professionally with customers to address technical questions.
• Support customer interactions to maintain clarity and responsiveness.

Project Identification and Follow‑Up

• Identify relevant projects using market tools and available data sources.
• Update project status based on follow‑ups with consultants and contractors.
• Track project progress to support opportunity realization.

Customer Satisfaction, Payment Follow‑Up and Data Accuracy

• Observe customer satisfaction indicators and report issues when necessary.
• Follow up on payments to support timely collection and minimize overdue amounts.
• Update project and customer data in C4C accurately.
• Prepare forecast inputs based on verified project details.

HR Proficiency

• Ability to obtain updated soft and technical skills related to the job.

Delivery

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem‑Solving

• Solve any related problems arise and escalation of complex operational issues.

Quality:
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvements:

• Coordinate well‑defined written systems, policies, procedures, and seek automation opportunities as much as possible.

Compliance

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high‑quality products/services.

Bachelor Degree in Electrical Engineering or Any relevant field

5 to 10 Years

• Sales Forecasting
• Sales Research
• Sales Trend Analysis
• Sales Presentations
• Sales Tools