Professional Services Engineer; Saudi Nationals

Description

Managing cyber risk, together – Today the modern enterprise is an Enterprise of Things. We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing in real time and  unified security platform enables enterprises and government agencies to focus on Zero Trust segmentation, IT/OT convergence, and OT/ICS innovation, all supporting our mission and vision.

Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world‑class customer experience. We are cyber‑obsessed about addressing the world’s most challenging security problems. Innovation starts here, everyone’s ideas are valued, visionaries welcomed!

A Forescout Professional Services Engineer (PSE) provides technical and consultative services to their assigned accounts to drive the adoption and maturation of the customers’ Forescout deployments. The post‑sales engineer must be able to solve technical and process challenges to ensure customer success. The PSE must also understand the customer environment (people, process and technology) and how the Forescout deployment supports the customer goals and use cases.

The PSE role is to ensure solution success, customer satisfaction and account renewal/expansion.

• Customer consultation to determine outcomes, success criteria and challenges/gaps.
• Develop and implement plans of action to close gaps and drive successful outcomes.
• Administer and mature customer enterprise deployment of the Forescout solution.
• Interface with Forescout Support and/or R&D to resolve technical issues that may impede success.
• Define and create policies in accordance with customer’s business requirements.
• Manage equipment installation and configuration at all locations, to include lab environments.
• Manage Forescout software and hardware upgrades.
• Manage the Fore Scout solution in accordance with the customer’s business goals.
• Create customer reports to achieve project alignment and unity of effort.

• Saudi nationality required.
• 5+ years of experience in an IT‑related field.
• Consultative experience designing and advocating for best‑practice solutions.
• Minimum 3 years of experience with network hardware configuration.
• 3 years of significant experience with Windows based operating systems and Unix systems, specifically Linux.
• Expertise deploying large‑scale enterprise deployments/data centers.
• Experience deploying and/or supporting enterprise security software products such as firewalls, IPS, Anti‑Virus solutions, application firewalls, high availability solutions, network management systems and virtual systems.
• Experience implementing complicated software products that involve multiple components.
• Ability to clearly document complicated steps and procedures.
• Design and architecture experience a plus.
• Excellent communication skills, strong customer orientation, good organizational skills, self‑driven with ability to multi‑task on various projects and aptitude to learn new technologies.
• Excellent interpersonal skills and demonstrated experience working in demanding and challenging environments.
• Bachelor’s Degree in Computer Science, Engineering or equivalent industry experience.
• Fore Scout Certified Administrator (FSCA) & Fore Scout Certified Engineer (FSCE) required.

Managing cyber risk, together – We are led by a visionary leadership team who encourages professional growth and development. We promote a diverse and inclusive culture providing for a collaborative and innovative environment where our team can make an impact on worldwide security while working on technology which is at the forefront of the industry. We are also proud of our competitive compensation and benefits offered.

If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity ly now to find out more!

Forescout Technologies, Inc. delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers’…