Technical Engineer

Accountable for bridging the gap between customer requirements and technical solutions. The role ensures the successful delivery of optimized communication and network solutions by providing presales technical support, designing and presenting solutions, preparing technical proposals, and assisting in deployments. This position plays a key role in supporting the Sales team, enhancing customer satisfaction, and contributing to the growth and competitiveness of the organization in the telecommunications market.

• Support the Sales team in all presales technical activities, including customer meetings, technical presentations, solution demonstrations, and site surveys.
• Support tender responses (RFI/RFP/RFQ) with technical documentation and compliance matrices.
• Understand customer requirements and propose optimized technical solutions.
• Design and present solutions, such as Indoor Active & Passive DAS, BSA (Base Station Antenna), Repeaters, RAN/ORAN solutions, etc.
• Prepare technical proposals, solution architecture, and Bill of Materials (BOM).
• Provide field support, including on-site technical assistance during trials, PoC (Proof of Concept), and deployments.
• Perform product troubleshooting, fault analysis, and root cause investigations.
• Conduct technical training and product workshops for customers and partners.
• Work closely with engineering and product teams at headquarters to resolve technical issues and improve solution performance.
• Stay updated with new technologies, competitor products, and market trends.
• Participate in exhibitions, customer visits, and technical meetings as required.

• Bachelor’s degree in Telecommunications, Electrical Engineering, or related field.
• Minimum 3-5 years' experience in an RF/Technical Solution Engineer, Presales Engineer, or similar role within the telecom industry.
• Strong technical knowledge of Active/ Passive DAS and Repeaters.
• Ability to design and explain complex technical solutions clearly to both technical and non-technical audiences.
• Proficient in MS PowerPoint and Excel.
• Excellent communication and presentation skills are a must.
• Candidate must be Arabic speaker and fluency in English.
• Willingness to travel within Saudi Arabia when required.
• Experience working with mobile operators, neutral host providers, and system integrators.
• Knowledge of 2G/3G/4G/5G technologies.
• Strong analytical, negotiation, and problem-solving skills.
• Customer-focused attitude with strong teamwork abilities.
• Experience commissioning and integrating IBS sites.
• iBwave design experience and certification.
• Post-processing tools such as TEMS, Nemo, and TEMS discovery.