Account Manager

Client Relationship Management

Develop and maintain strong long‑term relationships with clients, acting as their main point of contact. Understand clients' needs, objectives and preferences to provide tailored event solutions. Conduct regular meetings and communication with clients to update them on event progress and gather feedback.

Collaborate with clients to plan and conceptualize events, including corporate events, conferences, exhibitions and social gatherings. Coordinate with internal teams and external vendors to ensure seamless execution of events. Oversee all aspects of event logistics, including venue selection, catering, audiovisual setup, transportation and staffing.

Develop detailed event timelines, budgets and project plans to ensure all deliverables are met. Monitor event progress and make adjustments as necessary to ensure successful outcomes. Manage multiple events simultaneously, prioritizing tasks and resources effectively.

Create and manage event budgets, ensuring all expenditures are tracked and reported accurately. Negotiate contracts with vendors and suppliers to secure the best rates and services. Ensure all events are delivered within the agreed budget, seeking cost‑saving opportunities without compromising quality.

Conduct site visits and pre‑event inspections to ensure all event elements meet client expectations and company standards. Address and resolve any issues or challenges that arise during the planning and execution phases. Collect and analyze client feedback post‑event to identify areas for improvement and ensure client satisfaction.

Assist the sales team in identifying and pursuing new business opportunities. Prepare and present proposals and pitches to prospective clients. Support marketing initiatives to promote company services and build brand awareness.

• Bachelor s degree in Event Management, Hospitality, Business Administration or a related field.
• Proven experience 3 years as an Account Manager, Event Coordinator or similar role in the event management industry.
• Exceptional project management and organizational skills with the ability to manage multiple events simultaneously.
• Strong interpersonal and communication skills, with the ability to build and maintain client relationships.
• Proficiency in event management software and tools, such as Cvent, Eventbrite or similar platforms.
• Excellent negotiation and budget management skills.
• Ability to work under pressure and meet tight deadlines.
• High level of attention to detail and commitment to delivering high‑quality events.
• Flexibility to work evenings weekends and travel as required.