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Gaming & Social App Guide – User Experience; UX) Center

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Yalla Group Limited (NYSE:YALA)
Full Time position
Listed on 2026-10-08
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 67000 - 100000 SAR Yearly SAR 67000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Gaming & Social App Experience Guide – User Experience (UX) Center )

We are looking for energetic, friendly, and tech-savvy Gaming & Social App Experience Guide to join our UX Center in Riyadh
. This center is a dedicated space for immersive gaming and social networking experiences.

This is a front-line, in-person role focused on user interaction and product demonstrations
. In this role, you will welcome visitors, introduce them to Yalla’s online social and gaming applications, guide hands-on product experiences, and support users in downloading, registering, and getting started on their own devices. Your mission is to create a fun, seamless, and engaging experience that reflects Yalla’s product values and user-first mindset.

Key Responsibilities
  • Welcome visitors and provide a warm, engaging first impression of the Yalla brand
  • Guide users through Yalla’s social networking and gaming applications in an interactive, hands-on manner
  • Introduce and demonstrate applications such as Yalla, Yalla Ludo, Yalla Baloot & Hand
    , and other Yalla social and gaming applications
  • Assist users in understanding game rules, app features, and onboarding steps
  • Support users with app download, registration, and first-time usage on their own smartphones
  • Encourage user engagement and long-term participation through positive product experiences
  • Create a lively, friendly, and welcoming atmosphere within the UX Center
  • Collect user feedback and share insights with internal teams to help improve products and services
  • Support on-site activities, events, and campaigns when required
  • Ensure brand guidelines, service standards, and user experience principles are consistently followed
What We’re Looking For
  • Bachelor’s degree or equivalent (
    fresh graduates are welcome
    )
  • Strong communication skills in Arabic and English
  • Interest in mobile applications, online games, social networking, or digital entertainment
  • Ability to interact confidently with people of different ages and backgrounds
  • Comfortable guiding users through smartphone apps and digital experiences
  • Previous experience in customer experience, retail, events, or tech-related roles is an advantage
  • Excellent interpersonal and communication skills
  • Friendly, enthusiastic, and approachable personality
  • Ability to explain digital products clearly and simply
  • Strong user-focused mindset with attention to experience quality
  • Team player with a proactive and positive attitude
  • Willingness to work flexible hours, including weekends and holidays, with rotational off-days
What We Offer
  • A fun, dynamic, and people-centered work environment
  • Comprehensive training on Yalla’s gaming and social platforms
  • Opportunity to be part of one of the fastest-growing tech companies in the region
  • Career growth opportunities within a leading digital entertainment group
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