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Gaming & Social App Guide – User Experience; UX) Center
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-10-08
Listing for:
Yalla Group Limited (NYSE:YALA)
Full Time
position Listed on 2026-10-08
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
We are looking for energetic, friendly, and tech-savvy Gaming & Social App Experience Guide to join our UX Center in Riyadh
. This center is a dedicated space for immersive gaming and social networking experiences.
This is a front-line, in-person role focused on user interaction and product demonstrations
. In this role, you will welcome visitors, introduce them to Yalla’s online social and gaming applications, guide hands-on product experiences, and support users in downloading, registering, and getting started on their own devices. Your mission is to create a fun, seamless, and engaging experience that reflects Yalla’s product values and user-first mindset.
- Welcome visitors and provide a warm, engaging first impression of the Yalla brand
- Guide users through Yalla’s social networking and gaming applications in an interactive, hands-on manner
- Introduce and demonstrate applications such as Yalla, Yalla Ludo, Yalla Baloot & Hand
, and other Yalla social and gaming applications - Assist users in understanding game rules, app features, and onboarding steps
- Support users with app download, registration, and first-time usage on their own smartphones
- Encourage user engagement and long-term participation through positive product experiences
- Create a lively, friendly, and welcoming atmosphere within the UX Center
- Collect user feedback and share insights with internal teams to help improve products and services
- Support on-site activities, events, and campaigns when required
- Ensure brand guidelines, service standards, and user experience principles are consistently followed
- Bachelor’s degree or equivalent (
fresh graduates are welcome
) - Strong communication skills in Arabic and English
- Interest in mobile applications, online games, social networking, or digital entertainment
- Ability to interact confidently with people of different ages and backgrounds
- Comfortable guiding users through smartphone apps and digital experiences
- Previous experience in customer experience, retail, events, or tech-related roles is an advantage
- Excellent interpersonal and communication skills
- Friendly, enthusiastic, and approachable personality
- Ability to explain digital products clearly and simply
- Strong user-focused mindset with attention to experience quality
- Team player with a proactive and positive attitude
- Willingness to work flexible hours, including weekends and holidays, with rotational off-days
- A fun, dynamic, and people-centered work environment
- Comprehensive training on Yalla’s gaming and social platforms
- Opportunity to be part of one of the fastest-growing tech companies in the region
- Career growth opportunities within a leading digital entertainment group
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