BNPL Product Manager

Job Title: BNPL Product Manager

Term: 9 months

Location: Riyadh, KSA

Division: Retail Banking/ Consumer Finance

Reports to: Head of Micro Lending & Fintech Enablement

Relevant experience: 5+ years of experience in consumer lending, microfinance, digital banking, BNPL, or fintech lending solutions.

Mandatory requirements:

• Experience in launching digital lending products, working with fintech partners, or managing BNPL programs in a bank or financial institution.
• Fluent in English, Arabic will be preferred but not mandatory.

Purpose of the Project:

We are seeking a dynamic and strategic Micro Lending & Buy Now Pay Later (BNPL) Product Manager to lead the development, management, and growth of the bank's micro‑lending and BNPL offerings. This role will focus on designing customer‑centric credit solutions, optimizing risk management, driving adoption, and ensuring regulatory compliance while aligning with the bank's overall digital and financial inclusion strategy.

• Develop and execute the strategy for micro‑lending and BNPL products, ensuring alignment with the bank's broader retail banking objectives.
• Identify market opportunities, customer needs, and competitive trends to enhance existing offerings and launch innovative lending solutions.
• Design and implement scalable, technology‑driven credit solutions tailored to different customer segments.

• Collaborate with risk, compliance, and legal teams to define credit policies, underwriting criteria, and fraud prevention strategies.
• Ensure products comply with local regulatory requirements and global best practices in responsible lending.
• Work closely with credit risk teams to optimize customer selection.

• Identify and establish partnerships with merchants, fintechs, payment processors, and technology providers to expand BNPL adoption.
• Negotiate commercial agreements with ecosystem partners and ensure seamless integration with banking infrastructure.
• Drive cross‑functional collaboration with internal teams (IT, operations, marketing, and sales) to deliver a superior customer experience.

• Enhance digital lending journeys by integrating seamless onboarding, instant approvals, and frictionless repayment options.
• Work with UX/UI teams to optimize customer interfaces across mobile banking, online banking, and third‑party platforms.
• Implement customer education programs to drive awareness and responsible usage of micro‑lending and BNPL services.

• Define and track key performance indicators (KPIs) such as loan origination, repayment rates, default ratios, and customer retention.
• Leverage data analytics to refine pricing strategies, lending limits, and repayment structures to maximize portfolio performance.
• Continuously iterate and improve product features based on customer feedback, usage patterns, and industry innovations.

• Education:
  
  Bachelors or Masters degree in Finance, Business, Economics, or a related field.
• Experience:
  
  5+ years of experience in consumer lending, microfinance, digital banking, BNPL, or fintech lending solutions.
• Technical
  
  Skills:
  
  Strong understanding of credit risk, digital lending platforms, financial technology, and data‑driven decision‑making.
• Industry Knowledge:
  Familiarity with banking regulations, financial inclusion strategies, and emerging trends in alternative lending.
• Soft Skills:
  
  Excellent strategic thinking, stakeholder management, and problem‑solving capabilities.
• Preferred:
  Experience in launching digital lending products, working with fintech partners, or managing BNPL programs in a bank or financial institution.
• Languages:
  
  Fluent in English, Arabic will be preferred but not mandatory.