Fraud Officer

We are looking for a Fraud Monitoring Officer to join our team in Riyadh.

• Monitor and handle alerts generated by fraud monitoring systems to identify, investigate, and mitigate potential fraud risks.
• Review customer records and transaction activity to identify suspicious patterns or behavior.
• Investigate and process fraud alerts in accordance with internal procedures and guidelines.
• Contact customers to verify suspicious or potentially fraudulent transactions.
• Provide immediate feedback on system performance issues, including errors, downtime, slowness, or inefficiencies.
• Receive and respond to fraud-related communications from local banks and other financial institutions in a timely manner.
• Coordinate with relevant stakeholders, including customers and management, in urgent or high-risk cases.
• Immediately escalation critical risks and unresolved issues to the direct manager.

• Minimum 1 year of experience in Financial Fraud or Fraud Monitoring.
• Excellent communication skills in both Arabic and English.
• Proficiency in Microsoft Office applications.
• Strong attention to detail, analytical thinking, and the ability to handle sensitive cases professionally.