Implementation Analyst

Implement cash management solutions of varying size and complexity for Saudi Arabia-based clients

Manage multiple projects concurrently serving as a central point of contact for clients and internal stakeholders

Partner with sales product client service operations and other internal teams to deliver successful outcomes

Develop and maintain project plans clarifying roles tasks timelines and dependencies with clients and partners

Facilitate regular client meetings and status calls to review progress actions risks and next steps

Coordinate internal and external activities to deliver solutions within agreed time frames

Provide accurate status reporting and elevate issues that could impact the client experience or target dates

Review client requirements implementation documentation and data with strong attention to detail

Identify process gaps and improvement opportunities contributing to initiatives that strengthen delivery quality Experience in implementation, onboarding, or project delivery within banking, payments, cash management, or related financial services

Experience working with corporate and/or financial institution clients in a client-facing capacity

Strong project management and organizational skills, including the ability to prioritize and manage competing deadlines

Strong verbal, written, and interpersonal communication skills with clients and internal stakeholders

Demonstrated attention to detail and ability to work accurately in a deadline-driven environment

Strong analytical and problem-solving skills, including issue identification, root-cause investigation, and escalation judgment

Proficiency in Microsoft Excel, including maintaining trackers, validating data, and producing reports; working knowledge of PowerPoint and Word Strong data skills, including comfort working with large datasets and maintaining structured project reporting

Ability to build strong working relationships and collaborate effectively within a team environment

Familiarity with cash management and payments implementation practices and lifecycle governance

Exposure to Saudi Arabia payments landscape (for example SADAD, SARIE, Payroll/Wage Protection System)
Knowledge of SWIFT connectivity and ISO 20022 payment standards and formats

Experience with securities services products in addition to Treasury Services solutions