Senior Fraud Analyst

Responsible for monitoring and analyzing financial transactions through fraud monitoring and prevention systems to identify suspicious activities, detect potential fraud risks, and minimize financial and operational losses. The role involves investigating fraud alerts, taking appropriate preventive actions, and ensuring compliance with internal policies and procedures to protect the organization and its customers.

• Monitor fraud detection systems and analyze alerts to identify suspicious transactions and unusual activities.
• Review customer records and financial transactions to verify accuracy and identify potential fraud indicators.
• Investigate suspected fraud cases, analyze relevant data and evidence, and take appropriate action.
• Communicate with customers to verify reported fraud cases and suspicious transactions.
• Prepare periodic reports on fraud incidents, identified risks, and investigation outcomes.
• Monitor fraud system performance and report technical issues, delays, or operational inefficiencies.
• Coordinate with internal departments, banks, and financial institutions to resolve fraud-related cases.
• Escalate critical fraud incidents and high-risk cases to management for immediate action.
• Analyze fraud trends and patterns and recommend improvements to fraud prevention controls.
• Support the enhancement of early fraud detection processes and monitoring efficiency.

• Minimum of 2 years of experience in fraud monitoring, fraud prevention, or financial fraud investigations.
• Experience in financial transaction analysis and suspicious activity investigations.
• Good knowledge of fraud monitoring systems and risk management practices.
• Proficiency in Microsoft Office applications, particularly Excel.
• Strong data analysis and reporting capabilities.
• Excellent communication skills in both Arabic and English.

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Fraud investigation and suspicious activity detection.
• Risk assessment and decision-making.
• Time management and prioritization.
• Ability to work under pressure and handle critical cases.
• Effective communication and cross-functional coordination.
• High level of confidentiality and data protection awareness.