Review & Objections Specialist

Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad hoc reports to their related field. They undertake operational activities including assisting in the development of ZATCAâs objections and appeals strategy through consolidating and analysing historical data from previous cases. The job holder contributes to the completion of milestones or operational targets within the assigned functional area.

• Receive litigation cases from audit team and provide support to prioritize cases for analysis based on pre-defined criteria
• Research and analyze laws, regulations and policies depending on each case for proper analysis

• Coordinate with concerned stakeholders and collect needed documents to be able to conduct high level assessment from a legal standpoint
• Assist in analyzing cases and provide basic recommendations on best course of action based on gathered technical input from tax appeals analysts

• Receive any arising objections from concerned parties, coordinate with tax appeals analysts for technical analysis and elevate complex issues when needed
• Assist in preparing full objections and appeals file, gather assessment results, recommendations and all supporting documents and submit to Tax Appeals Legal Specialist for revision and finalization
• Prepare tax-related case documents ensuring all information are gathered and assist in the negotiation meetings with concerned committees to reach common ground
• Assist in drafting communications to taxpayers related to final decisions taken, extract lessons learned and highlight inefficiencies for improvement purposes
• Communicate decisions to concerned parties ensuring alignment with expectations, report on implementation and highlight areas for improvement

• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly
• Perform other duties as requested

• Train junior staff on the different job activities to ensure transfer of know-how, when applicable
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
• Support junior staff or direct reports in order to execute their duties according to set policies and processes

Bachelor’s degree in Business Administration, Law Studies, or equivalent is required

A minimum of 2 years of relevant experience

• Accounting Standards and Practices
  - Proficient
• Research and Analysis
  - Developing
• Investigation
  - Developing
• Tax Audit Techniques and Execution
  - Developing
• Broad Taxation Awareness
  - Proficient
• Professionalism
  - Developing
• Collaboration and Communication
  - Developing
• Results Oriented
  - Developing
• Customer Focus
  - Developing
• Enablement of Change and Innovation
  - Developing