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UX Researcher

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: FlyAkeed
Full Time position
Listed on 2025-12-02
Job specializations:
  • IT/Tech
    Digital Media / Production, UI/UX Design, Technical Writer, Product Designer
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below

About Fly Akeed

Fly Akeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.

Highlights
  • Current funding stage:
    Series A
  • Fly Akeed is supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners.
Position Overview

We are seeking a passionate UX Researcher to join our growing Product team. This role focuses on uncovering user needs, behaviors, and motivations through research methods. Insights will guide evidence-based design and product decisions, enhancing the overall user experience.

Responsibilities
  • Design and conduct qualitative and quantitative research, including interviews, surveys, usability studies, and field observations.
  • Synthesize research findings into clear, actionable insights that guide product and design decisions.
  • Develop personas, journey maps, and research documentation to align cross‑functional teams around user needs.
  • Collaborate closely with designers, product managers, and engineers to validate concepts and prototypes.
  • Track and measure the impact of design decisions through user feedback and usability metrics.
  • Advocate for the voice of the customer across the organization, influencing both strategic and tactical product initiatives.
  • Stay updated on UX trends, research tools, and methodologies to continuously improve practices at Fly Akeed.
Requirements
  • Strong understanding of user research methodologies and usability testing practices.
  • Proven experience with research tools such as Maze, Usability Hub, User Testing, or equivalent platforms.
  • Skilled in data analysis and storytelling, with the ability to present insights persuasively to technical and non‑technical stakeholders.
  • Proficiency in Figma for integrating research findings into design workflows.
  • Excellent communication and collaboration skills, with the ability to work across multidisciplinary teams.
  • Previous experience in travel tech, SaaS, or B2B products is a plus.
Seniority Level
  • Entry level
Employment Type
  • Full-time
Job Function
  • Other
Industry
  • IT Services and IT Consulting
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