Application Support Specialist - Oracle KYC and Scan OFSAA

Overview

Application Support Specialist - Oracle KYC and Hot Scan OFSAA – Riyadh

Job Type: contract
• Category: SUP
• Post Date: 25/08/2025

• Job Title:
  
  Application Support Specialist - Oracle KYC and Hot Scan for leading Bank in Riyadh, Saudi Arabia
• Responsibilities
  • Application Support:
    Provide tier 2/3 support for Oracle KYC and Hot Scan applications.
  • Troubleshoot and resolve complex technical issues, collaborating with development teams as needed.
• Technical Expertise
  • Develop and maintain expertise in Oracle KYC and Hot Scan solutions.
  • Stay up-to-date with Oracle product updates, patches, and best practices.
• Troubleshooting
  • Investigate and resolve technical issues related to Oracle KYC and Hot Scan applications.
  • Collaborate with cross-functional teams to identify root causes and implement solutions.
• Maintenance and Upgrades
  • Perform regular maintenance tasks, such as patching, backups, and configuration changes.
  • Assist with upgrades and implementation of new features.
• Compliance
  • Ensure Oracle KYC and Hot Scan applications comply with regulatory requirements and industry standards.
  • Collaborate with compliance teams to ensure solutions meet regulatory needs.
• Documentation
  • Maintain detailed documentation of application configurations, troubleshooting procedures, and resolution steps.

• Bachelor s degree in Computer Science, Information Technology, or related field.
• Proven experience in application support, preferably with Oracle KYC and Hot Scan solutions.
• Strong technical expertise in Oracle applications and databases.
• Excellent problem-solving skills, attention to detail, and ability to work under pressure.
• Strong communication and collaboration skills.

• Experience with other Oracle products (e.g., Oracle Financial Services Analytical Applications).
• Knowledge of regulatory requirements and industry standards (e.g., AML, KYC, FATCA).
• Familiarity with scripting languages (e.g., SQL, Python).
• Certification in Oracle applications or related technologies.

• Oracle KYC and Hot Scan expertise
• Application support and troubleshooting
• Technical problem-solving and resolution
• Compliance and regulatory knowledge
• Communication and collaboration
• Documentation and knowledge management

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