Application Support Specialist - Oracle KYC and Scan OFSAA
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2025-12-02
Listing for:
Visible Stars, Inc.
Full Time
position Listed on 2025-12-02
Job specializations:
-
IT/Tech
Oracle Specialist/ Consultant, Database Administrator, Systems Analyst
Job Description & How to Apply Below
Overview
Application Support Specialist - Oracle KYC and Hot Scan OFSAA — Riyadh
Job Type: contract
Category: SUP
Post Date: 25/08/2025
Responsibilities- Provide tier 2/3 support for Oracle KYC and Hot Scan applications.
- Troubleshoot and resolve complex technical issues, collaborating with development teams as needed.
- Develop and maintain expertise in Oracle KYC and Hot Scan solutions.
- Stay up-to-date with Oracle product updates, patches, and best practices.
- Investigate and resolve technical issues related to Oracle KYC and Hot Scan applications.
- Collaborate with cross-functional teams to identify root causes and implement solutions.
- Perform regular maintenance tasks, such as patching, backups, and configuration changes.
- Assist with upgrades and implementation of new features.
- Ensure Oracle KYC and Hot Scan applications comply with regulatory requirements and industry standards.
- Collaborate with compliance teams to ensure solutions meet regulatory needs.
- Maintain detailed documentation of application configurations, troubleshooting procedures, and resolution steps.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in application support, preferably with Oracle KYC and Hot Scan solutions.
- Strong technical expertise in Oracle applications and databases.
- Excellent problem-solving skills, attention to detail, and ability to work under pressure.
- Strong communication and collaboration skills.
Desired Candidate Profile
- Experience with other Oracle products (e.g., Oracle Financial Services Analytical Applications).
- Knowledge of regulatory requirements and industry standards (e.g., AML, KYC, FATCA).
- Familiarity with scripting languages (e.g., SQL, Python).
- Certification in Oracle applications or related technologies.
- Skills:
Oracle KYC and Hot Scan expertise; application support and troubleshooting; technical problem-solving and resolution; compliance and regulatory knowledge; communication and collaboration; documentation and knowledge management.
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