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Incident Management Lead: End-to-End ITIL & SLA;
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-02
Listing for:
Food Basics Co
Contract
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, Systems Analyst
Job Description & How to Apply Below
A leading service provider in Riyadh is seeking an experienced Incident Management Account Process Lead to oversee incident management processes. This role involves ensuring compliance with ITIL practices and analyzing SLA reports to enhance service delivery. The ideal candidate should have a strong background in incident management and ITSM. This position is project-based for 3-6 months and may extend based on client requirements.
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