Centre - Manager

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.

Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.

The Experience Centre is a dynamic, client‑facing innovation space designed to spark bold thinking, creativity, and co‑creation. It brings together cross‑functional teams to solve complex challenges through a human‑led, tech‑powered approach. From immersive workshops and strategic design‑thinking sessions to executive engagements and innovation showcases, we deliver impactful experiences that help our clients drive transformation and tangible results.

As an Experience Manager – PwC Experience Centre, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. We’re seeking a highly motivated and versatile Manager to lead the design and execution of end‑to‑end experiences at the Experience Centre – strategically, creatively, and operationally.

• Creative leadership in designing and curating bespoke client experiences.
• Operational ownership of events and tours, managing logistics, vendors, and delivery.

You’ll work directly with senior clients and internal PwC teams to create unforgettable engagements that reflect our commitment to innovation, quality, and impact.

• Creative Experience Design
• Lead the development of creative briefs, storyboards, and experience flows in collaboration with the wider Experience Centre team and other PwC Lines of Service managing the respective events
• Design and deliver interactive, memorable and personalized journeys across physical, digital and hybrid formats
• Curate every touchpoint in the visitor journey – from check‑in to exit – using environment props, video, print, and digital media
• Bring creative and innovative thinking to client‑facing experiences, including the use of emerging technologies such as GenAI, immersive tech and other tools
• Facilitate elements of workshops and sessions (e.g. icebreakers, energizers) as needed

• Host and lead strategic tours of the Experience Centre, tailoring conversations to client sectors and business challenges
• Serve as a compelling storyteller and tech‑savvy presenter, comfortable engaging C‑suite stakeholders
• Conduct thorough pre‑tour preparation, including researching clients, coordinating demo readiness, and tailoring visual assets to ensure every visit is personalized
• Liaise with internal PwC teams to align on digital assets, demos, and tech showcases to be presented during each tour
• Ensure seamless orchestration and delivery across all Centre spaces (The Difference, Studio, EmTech Workshop, Theatre and other spaces)

• Lead all event planning and execution in the Experience Centre (and occasionally offsite)
• Act as the primary liaison for internal teams and external vendors (e.g. catering, production, agencies)
• Oversee logistics, AV setup, and production timelines to ensure exceptional delivery for each workshop/event
• Maintain high design standards for all print and digital event assets, paying attention to…