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IT Support HelpDesk/Support

IT Service Desk Analyst — ITSM & Insights

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: DXC Technology
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 120000 SAR Yearly SAR 120000.00 YEAR
Job Description & How to Apply Below
A leading IT services company located in the Riyadh region is seeking a candidate with a Bachelor's degree and up to 2 years of experience in IT support. This role involves supporting ITIL-based service management processes and monitoring ticket resolution. Familiarity with ticketing tools like Service Now and basic data analysis skills using Excel are essential. The position combines collaboration with teams and participation in service reviews, aiming for continuous improvement in support services.
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