More jobs:
Senior Technical Servicenow Consultant; SPM, GRC, CSM, ITSM & App Engine
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-23
Listing for:
Plat4mation
Full Time
position Listed on 2026-01-23
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst
Job Description & How to Apply Below
We are seeking a highly skilled Senior Technical Service Now Consultant with deep hands‑on experience across SPM, GRC, CSM, ITSM, and App Engine
. The ideal candidate will be responsible for leading complex implementations, designing scalable technical solutions, and advising stakeholders on best practices to maximize platform value.
- Lead end-to-end technical implementations and enhancements for:
- Governance, Risk & Compliance (GRC)
- Customer Service Management (CSM)
- IT Service Management (ITSM)
- Design and develop scalable solutions using Service Now best practices.
- Configure and customize the platform using:
- Business Rules, Client Scripts, UI Policies, ACLs
- Flow Designer / Workflows
- Integration Hub and REST/SOAP APIs
- Develop custom applications and workflows using App Engine
. - Integrate Service Now with enterprise systems and data sources.
- Collaborate with business and technical stakeholders to translate requirements into technical designs.
- Provide technical leadership, mentoring, and quality assurance.
- Support system upgrades, performance tuning, and issue resolution.
- Prepare solution design documents, technical documentation, and knowledge transfer materials.
Skills & Qualifications
- 6+ years of hands‑on experience with the Service Now platform
. - Strong technical expertise across SPM, GRC, CSM, and ITSM
. - Proven experience in developing custom applications using App Engine
. - Solid understanding of Service Now architecture, CMDB, and integrations.
- Experience delivering enterprise or multi‑module implementations.
- Strong analytical, problem‑solving, and communication skills.
- Professional proficiency in English (Arabic is a plus, if applicable).
- Service Now Certified System Administrator (CSA).
- Service Now Certified Implementation Specialist in one or more modules (SPM, GRC, CSM, ITSM).
- Service Now Certified Application Developer (CAD).
- Consulting or system integrator experience.
- Experience in government, banking, or large enterprise environments is plus.
Position Requirements
10+ Years
work experience
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