Strategy Consultant​/Researcher

Role Summary

We are seeking a mid-level consultant to support the strategy team in hands-on execution
, translating strategic priorities into structured outputs and design-led deliverables
. You will work onsite with senior strategists, designers, and stakeholders across multiple work streams—supporting research, analysis, workshop delivery, and creation of high-quality materials (decks, frameworks, journeys, service concepts).

• Support the execution of strategic initiatives, roadmaps, and transformation work streams.
• Conduct market, competitor, and internal analysis to inform decisions and recommendations.
• Develop structured content for strategy outputs (problem statements, hypotheses, insights, options, recommendations).

• Contribute to user journeys, service blueprints, personas, concepts
  , and experience narratives.
• Support UX/service design activities in partnership with senior designers/strategists.
• Translate ideas into clear, visual, executive-ready outputs (slides, frameworks, diagrams).

• Plan and conduct qualitative/quantitative research: desk research, stakeholder interviews, user research.
• Synthesize findings into actionable insights
  , key themes, and decision-oriented narratives.
• Support concept testing, validation, and iteration cycles.

• Work closely with cross-functional stakeholders (business, digital, tech) in a fast-paced onsite environment.
• Support workshops and working sessions (agenda design, facilitation support, documentation).
• Ensure deliverables meet quality standards, timelines, and stakeholder expectations.

• 5–8 years of experience in consulting, strategy, service design, UX, research, or innovation delivery
  .
• Demonstrated experience supporting strategy execution and delivery
  , not only analysis.
• Strong grounding in design thinking / user-centered / service design methods.
• Strong ability to create high-quality decks and structured deliverables
  .
• Comfortable working onsite with senior stakeholders; proactive, detail-oriented executor.

• Experience in consulting firms, design studios, or innovation/transformation teams.
• Exposure to digital / innovation / transformation programs
  .
• Experience working across business + technology + design teams.

• Structured problem solving & storytelling
• Research planning, synthesis, and insight articulation
• Visual communication (decks, frameworks, diagrams)
• Stakeholder support & collaboration
• Execution excellence and attention to detail

• PowerPoint (advanced), Excel/Sheets (good), Miro/Mural
• Figma (preferred if design outputs are expected)