Operations Support Executive - JP, JP Ship
Listed on 2026-02-10
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IT/Tech
IT Support, Technical Support
Operations Support Executive - JP, JP Easy Ship
Job | ICP-Dalian branch - J15
The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stakeholder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who is proficient in Japanese, and has a larger picture of customer experience in mind and a high willingness to take ownership.
The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.
Responsibilities- Speak, write, and read fluently in Japanese at a business level or above (N1+)
- Speak, write, and read fluently in English
- Knowledge of Microsoft Office including Outlook, Word, and Excel
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