VDI Engineer – VMware Horizon Infrastructure & Images

We are seeking a highly skilled VMware Horizon View Engineer to support and enhance our enterprise VDI environment. This role focuses exclusively on Horizon core infrastructure, secure access, image lifecycle management, and end-user experience across globally distributed environments.

The ideal candidate is a hands-on technologist with deep Horizon expertise, strong troubleshooting skills, and the ability to optimize and scale a multi-site VDI platform.

• Horizon Infrastructure & Access Management
• Deploy, configure, and maintain Horizon Connection Servers, Replica Servers, and Unified Access Gateways (UAG).
• Manage secure external access, authentication flows, and certificate lifecycle.
• Oversee pool configurations, entitlements, and session reliability across environments.
• Authentication, Security & Directory Integration
• Integrate Horizon with Active Directory, MFA/PKI, SSL certificates, and conditional access policies.
• Maintain compliance with security standards and ensure hardened Horizon access paths.
• Pool Administration & Session Troubleshooting
• Manage Instant Clone and Linked Clone desktop pools.
• Troubleshoot session launches, login failures, redirection issues, and connectivity problems.
• Support users with Horizon-related issues as Level 2 escalation.
• Image & Application Lifecycle
• Build, update, and optimize Golden Images for Windows 10/11.
• Package and deliver applications via App Volumes.
• Maintain image security compliance, patch levels, and application compatibility.
• Persistent & Non-Persistent Desktop Support
• Manage persistent and non-persistent VDI environments.
• Support user profile persistence through DEM/UEM or equivalent tools.
• Manage writable volumes and App Stack.
• Package, assign and maintain application using app volume.
  
  Troubleshooting application attachment failures and writable volume mount issues.
• Automation, Optimization & Documentation
• Automate tasks using Power Shell to streamline image deployment, pool operations, and health checks.
• Improve workflows, reduce downtime, and enhance operational efficiency.
• Create documentation, SOPs, diagrams, and provide knowledge transfer.

• Bachelor’s degree in computer science, Information Technology, or related field.
• 5+ years of hands‑on experience with VMware Horizon View in enterprise environments.
• Strong knowledge of Horizon Connection Server architecture.
• Unified Access Gateway (UAG).
• MFA/PKI/SSL certificate management.
• Instant Clone and Linked Clone pools.
• Active Directory, Group Policy, DNS, DHCP.
• User profile technologies (DEM/UEM or similar).
• Experience building and optimizing Windows 10/11 Golden Images.
• Proficiency in automation using Power Shell (or Bash).
• Experience with App Volumes or other application packaging tools.
• Background supporting multi‑site or high‑availability Horizon environments.
• Strong troubleshooting capabilities for session performance, logon delays, and secure access flows.
• Excellent documentation skills and ability to train junior engineers.