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Operations Support Executive, External Fulfilment

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Amazon
Full Time position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Data Analyst
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: Central Operations Support Executive, External Fulfilment

Central Operations Support Executive, External Fulfilment

The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering field support to sellers and audits, stakeholder management, rolling out new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The role involves identifying patterns and disruptions, scrutinizing details, and foreseeing data implications.

Key Responsibilities
  • Remotely monitor efficient functioning of the assigned sites via outbound calls, emails, and coordination with field executives.
  • Liaise between field executives/sellers and various internal and external agencies for efficient and timely operation execution.
  • Train and direct sellers to execute and adhere to norms and practices.
  • Devise and deploy SOPs, analyze data, and propose features and processes to improve the seller experience.
  • Work on weekends and in shifts.
  • Basic Qualifications
  • Excellent communication skills.
  • Demonstrated basic analytical ability, results-oriented, and experience with external customer interaction.
  • Highly proficient in Microsoft Excel and Windows applications.
  • Able to work on weekends and shifts.
  • Fluent in English (verbal and written).
  • Preferred Qualifications
  • Skill to handle external sellers as stakeholders/customers with excellent organizational and follow‑up skills.
  • Good analytical and problem‑solving skills, capable of setting priorities and working under pressure.
  • Ability to multitask, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel.
  • Experience in logistics and/or manufacturing industry is an advantage.
  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

    Posted: February 2, 2026 (Updated 13 days ago)

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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