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ServiceNow Platform Architect

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: atmaal
Full Time position
Listed on 2026-02-20
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst, Cloud Computing
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below

A leading organization within the banking sector is seeking to appoint an experienced Service Now Platform Architect & Lead to oversee the enterprise-wide architecture, governance, and lifecycle management of the Service Now platform.

This role is positioned within a complex, large-scale environment and requires a senior professional capable of combining deep technical expertise with strong leadership and stakeholder engagement.

Key Responsibilities
  • Lead the end-to-end lifecycle of the Service Now platform including architecture design, development, configuration, integration, upgrades, and ongoing support.
  • Design scalable and secure solutions aligned with enterprise IT strategy and banking standards.
  • Translate complex business requirements into sustainable and high-performance Service Now solutions.
  • Oversee environment management across development, testing, staging, and production.
  • Manage integrations with internal and external systems using REST, SOAP, and Integration Hub.
  • Establish and enforce platform governance, coding standards, and compliance with security and change management policies.
  • Monitor platform performance, conduct health assessments, and drive continuous optimization initiatives.
  • Provide technical leadership and mentorship to developers and analysts within the team.
Qualifications and Experience
  • 6–10 years of relevant Service Now experience within enterprise environments.
  • Proven experience as a Service Now Architect or Senior Technical Lead.
  • Strong expertise across ITSM, ITOM, CMDB, and HRSD modules.
  • Demonstrated experience in enterprise integrations and multi-environment management.
  • Strong analytical, leadership, and stakeholder management capabilities.

    Service Now certifications such as CSA, CIS, or CAD are preferred.
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