Strategy Consultant​/Researcher

Role Summary

We are seeking a mid-level consultant to support the strategy team in hands‑on execution, translating strategic priorities into structured outputs and design‑led deliverables. You will work onsite with senior strategists, designers, and stakeholders across multiple work streams—supporting research, analysis, workshop delivery, and creation of high-quality materials (decks, frameworks, journeys, service concepts).

• Strategy Execution Support
• Support the execution of strategic initiatives, roadmaps, and transformation work streams
• Conduct market, competitor, and internal analysis to inform decisions and recommendations
• Develop structured content for strategy outputs (problem statements, hypotheses, insights, options, recommendations)
• Design & Experience Deliverables
• Contribute to user journeys, service blueprints, personas, concepts, and experience narratives
• Support UX/service design activities in partnership with senior designers/strategists
• Translate ideas into clear, visual, executive‑ready outputs (slides, frameworks, diagrams)
• Research & Insights
• Plan and conduct qualitative/quantitative research: desk research, stakeholder interviews, user research
• Synthesize findings into actionable insights, key themes, and decision-oriented narratives
• Support concept testing, validation, and iteration cycles
• Delivery & Collaboration
• Work closely with cross‑functional stakeholders (business, digital, tech) in a fast‑paced onsite environment
• Support workshops and working sessions (agenda design, facilitation support, documentation)
• Ensure deliverables meet quality standards, timelines, and stakeholder expectations

• 5‑8 years of experience in consulting, strategy, service design, UX, research, or innovation delivery
• Demonstrated experience supporting strategy execution and delivery, not only analysis
• Strong grounding in design thinking / user‑centered / service design methods
• Strong ability to create high‑quality decks and structured deliverables
• Comfortable working onsite with senior stakeholders; proactive, detail‑oriented executor

• Experience in consulting firms, design studios, or innovation/transformation teams
• Exposure to digital / innovation / transformation programs
• Experience working across business + technology + design teams

• Structured problem solving & storytelling
• Research planning, synthesis, and insight articulation
• Visual communication (decks, frameworks, diagrams)
• Stakeholder support & collaboration
• Execution excellence and attention to detail

• PowerPoint (advanced), Excel/Sheets (good), Miro/Mural
• Figma (preferred if design outputs are expected)