Senior Specialist, Change Management; T&I II

Enable Change Adoption

• Develop and execute change management plans for technology, digital, and process initiatives

JOB DESCRIPTION

• Develop and execute change management plans for technology, digital, and process initiatives
• Support communication, engagement, and readiness activities to prepare teams for upcoming changes

• Collaborate with business units, CoEs, and field teams to align objectives, expectations, and timelines
• Facilitate feedback loops and help resolve adoption barriers

• Deliver training, materials, and tools that enable new behaviors, systems, and processes
• Coach leaders and change agents to reinforce adoption and sustain improvements

• Track adoption, readiness, and impact metrics to identify gaps and ensure desired outcomes are realized
• Provide insights and recommendations to improve ongoing and future change efforts

• Change management & stakeholder engagement
• Communication and facilitation
• Training & capability building
• Problem-solving and continuous improvement
• Cross-functional collaboration

• Bachelor’s degree in Business, Organizational Development, HR, or related field
• 3–6 years’ experience in change management or transformation support
• Strong communication and stakeholder management skills