Presales Manager; Fraud Protection

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, and citizens, and support law enforcement operations.

Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

Each of us can help make the world a safer place. Join us!

This role is at the intersection of technology, security, and business, providing an opportunity to make a real impact in fighting financial crime. As a Presales Manager (Fraud Protection), you will bridge the gap between cutting-edge fraud prevention technologies and real-world business challenges, helping clients strengthen their security posture. The position offers exposure to a variety of industries, high-level engagements with key stakeholders, and the chance to shape the future of fraud prevention strategies.

If you thrive in a dynamic environment where innovation and expertise drive meaningful change, this role is for you.

• Serve as the primary subject matter expert (SME) for fraud protection solutions throughout the sales cycle.
• Conduct product demonstrations, Proof of Concepts (POCs), and workshops to showcase fraud detection and prevention capabilities.
• Oversee and coordinate pre-sales activities, ensuring seamless execution and alignment with customer objectives.
• Assess customer needs, fraud risks, and regulatory requirements to recommend optimal fraud prevention strategies.
• Develop comprehensive project documentation to ensure alignment with project requirements.
• Work with customers to design and refine solution implementation architecture, ensuring alignment with their technical and business needs.
• Prepare and present technical proposals, RFP responses, and compliance documentation.
• Gather customer feedback and relay insights to product teams to enhance solution offerings.
• Deliver seminars and training sessions on product capabilities, industry best practices, and implementation strategies.
• Represent the company at marketing events, including exhibitions, podcasts, webinars, and public speaking engagements.
• Assist clients during POCs by defining success criteria, overseeing solution installation, and
• coordinating technical tasks such as integration, deployment, testing, and configuration.
• Assist clients during Solution Delivery with installation, and configuration of Group-IB solutions at the customer's site or remotely.

• Minimum 3 years’ experience in cybersecurity or fraud prevention, or 5 years in high-tech IT industries.
• Proven track record in pre-sales, solution consulting, or technical sales within fraud prevention, cybersecurity, or related fields.
• Deep understanding of information security, including key threats, evolving fraud tactics (botnets, malware, social engineering), and advanced protection mechanisms.
• Hands‑on experience with fraud detection tools, session‑based fraud prevention, enterprise fraud management (EFM) systems, authentication technologies, risk‑based scoring models, behavioral biometrics.
• Ability to translate complex technical concepts into clear, business‑focused insights for diverse stakeholders.
• Solid understanding of modern operating systems, including mobile platforms, their architectures, security features, and vulnerabilities.
• Solid understanding of front‑end/API integrations.
• Proficiency in cryptographic principles and their applications in fraud prevention and cybersecurity.
• Strong communication skills to convey technical insights in alignment with business objectives.
• Proactive mindset with a strong commitment to continuous learning and professional growth to become a recognized expert in the field.

• Familiar…