Hardware Technician

Summary

The Hardware Technician’s role is to maintain all parcel stations in a proper condition. The individual will also troubleshoot problem areas in a timely and accurate fashion, provide end‑user training and assistance where required, and handle all maintenance related to parcel stations throughout Saudi Arabia.

• Installing, configuring, diagnosing, repairing, and upgrading all hardware and equipment of parcel stations.
• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring parcel stations’ performance.
• Accurately document instances of failure, repair, installation, and removal of parcel stations.
• Support development and implementation of new parcel stations installation.
• Maintain and clean all parcel locations including rooms and hardware.
• Conduct monthly preventive maintenance on parcel stations and ensure all hardware is operating ahead of schedule.
• Raise all required parts and maintenance to the appropriate team.
• Solve all customer issues received from operations or customer service team.
• Maintain all hardware in proper condition, including cameras, screens, and routers.
• Participate in all related tasks to parcel station maintenance.
• Ensure all tools and company property are maintained.
• Travel to remote areas to complete maintenance work as needed.

• Diploma in hardware, computers, electronics, technical support, or a related field.
• Minimum of 2 years of experience in a technical department or related field.
• Hands‑on hardware troubleshooting experience.
• Ability to operate tools, components, and peripheral accessories.
• Ability to read and understand technical manuals, procedural documentation, and OEM guides.
• Ability to conduct research into PC issues and products as required.
• Iqama must be the same or related to the position.