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IT Support Technical Support IT Project Manager Systems Administrator

AI Support Operations Lead — ITIL & SLA Mastery

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Master Works
Full Time position
Listed on 2026-05-25
Job specializations:
  • IT/Tech
    IT Support, Technical Support, IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below
A leading technology solutions firm in Riyadh is seeking a Technical Support Operations Lead to govern end-to-end support for AI and enterprise technology solutions. Responsibilities include establishing ITIL-aligned workflows, managing client communications, and leading a technical support team. Candidates should have a proven background in technical support and ITIL service management, and must be proficient in Arabic and English.

This role offers the opportunity to enhance operational efficiency in a dynamic environment.
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