Storage Solutions Engineer

Notice Period
:
Only Immediate joiners OR not longer than 30 days’ Notice Period.

Nationality :
Saudi

• Implementation of storage, virtualization and server products including enterprise storage devices, storage solutions (business continuity, disaster recovery, data migration, etc… ), cloud storage, virtualization suite, cloud computing software & tools, rack servers, blade servers, high density servers, and related storage/server management software.
• Providing project/solution implementation in coordination with partner and/or cross-functional team members to have the ICT network implemented on time.
• Providing technical support, handling problem analysis, and providing other required service to company’s agents and other valued service partners.
• Providing support and guidance to customers which relate to technical enquiry, issue analysis, technical solution, and document.
• Assisting and auditing project designs and solutions for the company’s partner and customer.
• Recognizing problems need to be escalated to HQ and keep track of the whole process flow.
• Providing support to the sales team which includes solution demonstration, configuration guide, presales testing, and service presentation.
• Resolving single- and cross technology incidents independently and working with team members to resolve unusually complex or cross technology incidents.
• Planning and execution of product demonstrations and proof of concept tests in the pre-sales cycle by closely cooperating with the sales team.
• Designing and implementing data migration projects.

• Bachelor’s degree in Electronics, Computer Engineering or related discipline.
• Excellent verbal, written, and communication skills.
• 2+ years experience of installing and implementing server operating systems, virtualization, VDI, HCI, data backup software, object storage, SAN, NAS and related technologies in an enterprise environment.
• Min. 2+ years’ experience of administrating server and storage systems.
• Having the ability to install, operate and maintain monitoring and management systems.
• Ability to provide basic network level support including configurations, diagnostics, and troubleshooting.
• Must be able to multitask and work under pressure.
• Vendor certification will be a plus.
• Good command of English is required.