ServiceNow Presales Consultant
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-06-02
Listing for:
Salt Digital Recruitment
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Role Overview
Salt is looking for a Service Now Presales Consultant to support the growth of a leading Service Now practice. This role is focused on understanding client requirements, shaping Service Now solutions, and supporting high-volume presales activities through proposals, demos, and client engagements. You will work closely with Sales, Architecture, and Delivery teams to help position Service Now effectively across enterprise customers.
Key Responsibilities- Engage with clients to understand business, functional, and technical requirements
- Translate client requirements into high-level Service Now solution designs and proposals
- Support and contribute to presales activities including RFP/RFI responses, proposals, and estimates
- Deliver Service Now demos, solution walkthroughs, and presentations to customers
- Act as a technical advisor during early-stage sales and discovery conversations
- Collaborate with internal Sales, Architecture, and Delivery teams to align solutions and messaging
- Manage multiple presales opportunities concurrently in a fast-paced, high-volume environment
- Stay up to date with Service Now product releases, features, and best practices
- 2-5 years of hands-on experience with the Service Now platform
- Experience in a presales, solution consulting, or client-facing Service Now role
- Strong technical understanding of Service Now, with a focus on ITSM (exposure to ITOM, CSM, HRSD is a plus)
- Proven ability to gather, analyse, and articulate client requirements
- Experience contributing to or preparing presales proposals and documentation
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders
- Ability to work under pressure and manage competing priorities in a high-volume presales environment
- Arabic speaking capability
- Experience working for a Service Now Partner or Consultancy
- Service Now certifications (CSA or module certifications)
- Exposure to enterprise or multi-country implementations
Salt is acting as an Employment Agency in relation to this vacancy.
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