Solutions Engineer

Meet the Team

As a Solutions Engineer at Cisco, you will work closely with the Service Provider Sales team to identify the needs of one of Cisco’s most strategic Service Provider accounts in Saudi Arabia, demonstrate Cisco solutions, and design tailored products that drive digital transformation. You will provide expert technical guidance focused on customer success and aligned outcomes, while enjoying flexibility to handle your work in a way that delivers the best results for both the customer and your team.

This role requires a solution engineer who combines Enterprise networking, Data Center architecture solutions with strong AI and automation, capable of guiding customers toward fully autonomous, AI‑driven networks.

As a Solution Engineer, you will play a pivotal role in accelerating Cisco's leadership by acting as a trusted technical advisor and solution architect. Your responsibilities include:

• Translate service provider objectives into comprehensive architecture and solution strategies.
• Serve as the technical lead within the account team, building trusted advisor relationships with senior IT and business leaders.
• Own the end‑to‑end technology vision and architecture across Service Provider networks, Data Center, Cloud, Automation, Cybersecurity, and AI‑driven operations.
• Lead the design of large‑scale, highly scalable Data Center and Enterprise Networking architectures aligned with future autonomous networking models.
• Lead AI‑driven network transformation initiatives, applying AI/ML and LLM models to network operations, assurance, planning, and optimization; position agentic AI for closed‑loop, intent‑based autonomous network operations; integrate AI capabilities across transport, Data Center, cloud and cybersecurity domains; articulate business impact of AI on network efficiency, cost optimisation, resilience, and customer experience.
• Lead network automation and orchestration strategy with expertise in DNA Center, Nexus Dashboard, Cisco Intersight, and Cisco Crosswork Automation portfolio.
• Collaborate with account teams, product leaders, and executives to influence roadmaps and long‑term transformation strategy.
• Develop and present high‑impact technical proposals, architectures, and demonstrations; drive proof of concepts, pilots, and solution validation.

• 3+ years of proven experience in presales, consultative, or solution architect roles, demonstrating a proven presales track‑record in designing and deploying solutions, particularly in routing, switching, data center and cloud.
• Technical expertise in scalable, AI‑ready data center architecture (compute, storage, networking, Cisco ACI enterprise networks); service provider network architecture spanning access, transport, data center and internet; strong AI and automation expertise; and programming/scripting capabilities.
• Strong AI and automation expertise, including applied understanding of AI/ML models for networking use cases such as assurance, optimization, planning, and predictive operations; architectural or hands‑on knowledge of LLM‑based systems for automation and decision support; experience designing or positioning Agentic AI frameworks for closed‑loop, intent‑based autonomous network operations.
• Strong understanding of Cisco technologies and architecture, with proven cross‑architecture experience to translate client objectives into comprehensive solutions across Cisco’s full portfolio.
• Ability to simplify complex technical concepts for both technical and non‑technical audiences, coupled with strong executive‑level communication skills.
• Solid experience engaging directly with customers, applying consultative selling techniques, understanding financial pain points, and aligning solutions with customer business models to drive value realisation and adoption.

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.
• Cisco certifications (e.g., CCNA, CCNP, CCIE) or equivalent vendor credentials.
• Experience in Enterprise networking solutions: campus and branch, secure network architecture, access, wireless, wide area network, visibility and monitoring…