More jobs:
Technical Product Assistant
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-06-02
Listing for:
SUPLIFT
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Responsibilities
- Act as the main point of contact for vendors and clients, handle their requests and coordinate with internal teams to resolve issues.
- Ensure all product information is accurate and up to date, and flag any inconsistencies or missing data.
- Investigate and understand technical issues, clearly describe and report them to the development team, and test fixes once implemented.
- Work closely with product and engineering teams and participate in Agile activities.
- Assist in documenting product features and tracking recurring issues or feedback from vendors/clients.
- Previous experience in a similar role: account management, product operations, or technical support.
- Basic understanding of software development concepts (e.g., Agile).
- Familiarity with tools like Jira, Trello, Zendesk/Freshdesk, or Postman.
- Some coding knowledge (e.g., JavaScript, Python, or SQL) is a plus.
- Strong communication skills and attention to detail.
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