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Service & Improvement Specialist
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-06-03
Listing for:
Emdad By Elm
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Emdad By Elm is looking for a Service Improvement Specialist in Riyadh to analyze current services and enhance operational efficiency. The role involves monitoring service quality, KPIs, SLAs, and supporting implementation of service improvement initiatives.
The ideal candidate has a Bachelor's degree, experience in IT service management, and strong analytical skills. Familiarity with ITSM tools like Service Now or Jira is a plus.
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