Senior Business Analyst – Digital Applications & AI-Enabled

We are looking for an experienced Business Analyst to support a complex digital transformation environment, working across software applications, business processes, requirements documentation, and AI-enabled delivery initiatives. This role would suit someone who is comfortable working with both business and technical stakeholders, able to quickly understand application workflows, document requirements clearly, and translate business knowledge into structured outputs that can be used by product, technology, QA, and specialist delivery teams.

• Analysing digital applications, business workflows, user journeys, and operational processes
• Gathering, documenting, and validating business and technical requirements
• Working with stakeholders and subject matter experts to understand key scenarios, process logic, and application behaviour
• Creating structured documentation, templates, use cases, and process flows
• Supporting the definition of validation criteria, acceptance measures, and quality checkpoints
• Assessing business logic, process complexity, and delivery priorities
• Acting as a bridge between business users, technical teams, QA teams, and AI-focused delivery work streams
• Supporting knowledge transfer and ensuring business context is captured in a clear and usable format
• Communicating effectively with stakeholders across different functions and levels of seniority

• Proven experience as a Business Analyst within software, digital, technology, or transformation environments
• Strong requirements gathering, documentation, and stakeholder engagement skills
• Experience creating use cases, process maps, workflow documentation, and structured business analysis outputs
• Good understanding of software applications and how users interact with digital platforms
• Experience working with technical teams, QA teams, product teams, or delivery teams
• Strong analytical skills with the ability to break down complex processes and business logic
• Excellent communication skills and the ability to work independently in a fast-moving environment
• Experience with BPMN or similar process modelling approaches would be highly beneficial

• Exposure to AI, automation, machine learning, or AI-enabled testing environments
• Experience supporting knowledge management, learning teams, or structured data initiatives
• Business Analysis certifications such as CBAP, PMI-PBA, or equivalent
• Arabic language skills would be a strong advantage

Salt is acting as an Employment Business in relation to this vacancy.