Enterprise Sales Manager

Role Overview

The Enterprise Sales Manager is a senior commercial leadership role responsible for driving revenue growth across enterprise technology and IT solutions. This includes contact center platforms, IT infrastructure, managed services, and AI-powered customer experience solutions.

The role leads the sales department, sets strategy, manages and develops the sales team, owns the pipeline, and drives high-value enterprise opportunities from discovery through close.

• Build, lead, and develop the sales team.
• Set performance targets aligned to revenue plans.
• Conduct pipeline reviews, coaching, and performance check-ins.
• Recruit, onboard, and mentor sales talent.
• Foster a culture of accountability, customer focus, and continuous improvement.

• Own and achieve annual revenue targets.
• Build and maintain a qualified sales pipeline.
• Identify, qualify, and pursue enterprise opportunities.
• Drive new business acquisition and account expansion.
• Maintain accurate sales forecasts and report pipeline health.

• Build and sustain executive-level relationships with enterprise clients and stakeholders.
• Identify new market opportunities in priority industries.
• Develop strategic account plans for top priority clients.
• Represent the organization at industry events and forums.

• Lead discovery meetings, needs assessments, and executive presentations.
• Coordinate with pre-sales teams to ensure solution fit and proposal quality.
• Oversee proof-of-concept and technical demonstrations.
• Lead commercial negotiations, pricing discussions, and contract finalization.
• Manage the complete sales lifecycle from lead to contract.

• Promote and position the full enterprise solutions portfolio to clients.
• Develop value propositions and competitive positioning for each segment.
• Stay current on evolving solutions and technology roadmap.

• Work closely with pre-sales, proposal, and delivery teams to align solutions with client needs.
• Provide market intelligence and customer feedback to inform product development.
• Coordinate with marketing and demand generation teams on campaigns and lead quality.

• 7–10 years of enterprise technology sales experience with a proven record of meeting or exceeding targets.
• 3–5 years in sales leadership, team management, or sales manager role.
• Experience managing complex B2B sales cycles and large deal values.
• Strong negotiation skills and ability to engage at C-level.
• Experience working with system integrators, IT solution providers, or technology vendors.
• Established enterprise or government client network in Saudi Arabia or GCC.
• Proficiency in CRM tools (Salesforce, Hub Spot, or similar).
• Arabic and English professional proficiency.

• Contact center platforms (e.g., Genesys, Cisco, Avaya).
• Enterprise IT infrastructure, data center, networking, or security solutions.
• Managed IT or CX services.
• Customer experience or digital transformation programs.
• AI, analytics, or automation solutions in an enterprise context.
• Government/public sector procurement experience in GCC.

• Strategic commercial thinking and market opportunity identification.
• Executive presence and credibility with senior stakeholders.
• Leadership and team development skills.
• Customer-centric mindset and trust-building ability.
• Resilience and tenacity in long sales cycles.
• Data-driven decision-making and pipeline management.
• Collaborative approach across technical, pre-sales, and delivery functions.

• Full-time, Saudi Arabia (Riyadh preferred).
• Hybrid work with office presence for team management and field visits.
• Regular travel within Saudi Arabia for client engagement and events.