Associate Director - Technology PMO & Demand Management; DEL Job Riyadh area,Riyadh Region Saudi Arabia,IT/Tech

Position: Associate Director - City Technology PMO & Demand Management (DEL 3)

Lead the City Technology Project Management Office (PMO) responsible for portfolio governance, delivery assurance, demand intake, stage-gate control, and operational readiness across all IT and OT technology towers within QIC City Technology.

This role ensures that City Technology programs and vendors deliver technology solutions in a controlled, auditable manner, and that all deliverables meet defined governance requirements for readiness, documentation, cybersecurity gating, and transition into technology L2/L3 support.

The PMO acts as the control tower for all City Technology projects transitioning into run-state operations.

Reporting Line

Reports to:

Director — Technology Governance, Architecture, Budget, ITSM Standards & PMO

Direct Reports: PMO Managers, Project Governance Leads, Reporting & Controls Analysts

Role Scope (City Technology Only)

In scope delivery and handover domains, including, but not limited to:

City Business Applications
City Platforms (integration/IoT/data)
City OT & Smart Systems technology
City Physical Security technology
City ICT infrastructure and data centers including City IT/OT Security

Key Responsibilities

A) Delivery & Handover Governance Framework (City Technology)

Implement and maintain Delivery & Handover Governance standards for City Technology programs, including:

reporting templates and cadence
stage-gate criteria
RAID log standards
dependency tracking rules
baseline control requirements (scope/schedule/cost)

Ensure all delivery teams and vendors comply with governance controls.

B) Integrated Program Controls

Maintain an integrated view of City Technology delivery progress across towers and suppliers.
Track delivery milestones, critical path items, and cross-tower dependencies.
Identify schedule slippage, scope creep, and delivery risk early and escalate through governance forums.

C) Stage Gates & Assurance (Delivery-to-Run)

Govern and enforce delivery stage gates, including:
Design completion readiness (as required by TDAs)
Testing and commissioning evidence
Documentation and as-built readiness
Operational readiness evidence for transition into technology support
Ensure no system progresses through gates without evidence and sign-offs.

City Business Applications

City OT & Smart Systems

City Physical Security Systems

City Platforms (Integration / IoT / Data)

City ICT Infrastructure and Data Centers including City IT/OT Security

D) Risk, Issues, and Dependency Governance (RAID)

Own RAID governance standards across all City Technology delivery programs.
Ensure RAID logs are complete, current, and actionable.
Run dependency reviews and cross-tower issue resolution sessions.
Escalate unresolved risks/issues to the appropriate governance level.

E) Delivery Reporting & Executive Packs

Produce standardized delivery reporting packs including:
Schedule health (RAG)
Delivery risk exposure
Dependency hotspots
Milestone achievement
Vendor delivery performance indicators
Readiness risks for transition to technology support
Ensure reporting is auditable and consistent across towers.

F) Vendor Delivery & Handover Governance Support (non-commercial)

Ensure vendors comply with City Technology Delivery & Handover Governance requirements:

Reporting cadence
Evidence packs
Stage-gate readiness
Documentation standards

Provide delivery performance evidence to:

Commercials/Vendor Management function (for contract governance)
City Technology leadership (for escalation)

G) Alignment to Governance, Architecture, and Cybersecurity

Ensure delivery programs comply with:

corporate technology governance processes (where applicable)
City Technology governance and architecture standards
design authority requirements (IT/OT/physical security/platforms/data)
cybersecurity gating requirements
Track and report exceptions and required waivers through the correct forums.

Key Interfaces

Internal:

· Director — City Technology Governance & Architecture

· Tower Directors (Apps / OT / Physical Security / Platforms / Infrastructure / Cybersecurity)

· City ITSM governance and assurance function

· Director — City Technology Operations (City) (for transition readiness alignment only)

· Finance / budgeting governance stakeholders

External:

· Systems Integrators

· Delivery…