Deployment Strategist, Arabic Speaking

Overview

Salesforce is hiring Deployment Strategists — strategic builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You’ll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value.

Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously.

• Full Lifecycle Ownership:
  Lead end-to-end customer engagement across the complete value lifecycle — Identify, Commit, Deploy, Consume — owning outcomes at every stage.
• AI Strategy & Architecture:
  Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
• Deployment Oversight & Program Management:
  Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting.
• Adoption & Consumption:
  Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
• Delivery Team Coordination:
  Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
• AI-Supported Development:
  You'll be developing real customer solutions supported by leading-edge AI tools, including Cursor, Claude, and our coding products like Vibes.
• Customer Stakeholder Management:
  Serve as primary customer-facing contact, building trust-based relationships with senior stakeholders and presenting proposals, decisions and outcomes in terms of business value.
• AI Readiness:
  Assess customer readiness for AI adoption and guide change management and process transformation.
• Product Feedback Loop:
  Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.

• 4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology.
• Degree in Computer Science or related field.
• Prior customer-facing delivery experience (consulting, professional services, or technical advisory) — this is a requirement, not a nice-to-have.
• Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud.
• Working knowledge of one or more programming languages:
  Python, JavaScript, Java, or Apex.
• Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes.
• Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices.
• Strong project and programme management skills — ability to run multiple work streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments.
• Ability to travel 25% of the time to customer sites.
• Business level proficiency in Arabic and English.

• Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing).
• Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare).
• Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
• Background in change management, organisational design, or enterprise transformation.
• Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks.
• Get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments.

Benefits and resources support you to find balance and be…