Atm Software Support Specialist

NOW HIRING | ATM SOFTWARE SUPPORT SPECIALIST | RIYADH

Position Title:

ATM Software Support Specialist

Location:

Riyadh, Saudi Arabia (Onsite)

Contract Type: 1-Year Contract

Our Client is a well-established consulting firm in Saudi Arabia seeking a technically skilled ATM Software Support Specialist with hands‑on experience in ATM software systems. The successful candidate will support, maintain, and optimise ATM software operations within a fast‑paced banking technology environment.

• Provide functional and technical support for ATM software systems and related infrastructure.
• Troubleshoot, diagnose, and resolve ATM software issues, transaction failures, and system errors.
• Monitor ATM network performance and ensure maximum system availability and uptime.
• Support ATM software implementations, upgrades, and patch deployments.
• Collaborate with banking and IT teams to identify and resolve operational issues promptly.
• Conduct testing and quality assurance checks on ATM software configurations and updates.
• Maintain accurate technical documentation, incident logs, and support reports.
• Ensure all ATM operations comply with banking security standards and regulatory requirements.

• 3 to 5 years of hands‑on experience in ATM software support, maintenance, or implementation.
• Strong knowledge of ATM transaction processing, switch management, and network operations.
• Familiarity with ATM software platforms and banking technology infrastructure.
• Experience working within the banking or financial services sector is strongly preferred.
• Solid understanding of banking security protocols, PCI-DSS compliance, and ATM regulatory standards.
• Strong analytical and problem‑solving skills with ability to work independently onsite.
• Must be available to work onsite in Riyadh, KSA with valid work authorisation or transferable Iqama.