Field Support Technician

After 29 years in business, we are now presenting ourselves with a refreshed and more innovative brand. Our aim is to put the latest technology at the service of sustainability and people’s wellbeing, which is one of our key strategic pillars. With a large team and operations in more than five countries, we focus our services on IT and Information Systems with the aim of driving our clients’ growth and technological transformation.

We are currently expanding our teams, and you could be part of them.

• On-Site Troubleshooting: Diagnose and repair hardware, peripheral, and local connectivity failures that cannot be resolved remotely.
• Hardware Deployment: Execute physical setups, moves, and additions of Windows workstations, Huawei switches, access points, and VoIP phones.
• Smart Hands Support: Assist senior infrastructure engineers with physical server swaps, cable patching, and firewall racking.
• SMAX Field Tracking: Process work orders via Open Text SMAX, logging travel time, resolutions, and inventory parts utilized.

• Experience: 3–4 years of hands‑on desktop support, field service, or IT technician experience.
• Technology Stack: Strong physical troubleshooting (PC hardware), basic knowledge of Huawei/Cisco patch panels, Windows OS, and VMware.
• Key Requirements: Valid local driver's license and flexibility to travel frequently between project sites.

• CompTIA A+ or Network+

• Flexible hours;
• Training to develop your soft and hard skills;
• Personal and professional life balance program;