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Senior Core Banking Support Specialist; L1​/L2

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Astek
Full Time position
Listed on 2026-07-11
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 120000 - 180000 SAR Yearly SAR 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Senior Core Banking Support Specialist (L1/L2)

Astek is seeking an experienced Application Support Officer to provide hands-on L1/L2 support for Core Banking Systems TCS BaNCS and integrated applications. You will monitor daily processing, troubleshoot production issues under tight SLAs, and coordinate fixes with technical teams to ensure stable, secure service delivery.

Key responsibilities include supporting EOD/BOD processes, investigating incidents, applying patches, and ensuring ITIL-aligned incident, change, and problem management.

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Position Requirements
10+ Years work experience
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