Senior Business Analyst

GBS has grown to become the leading Enterprise Solutions provider in the Kingdom of Saudi Arabia, supported by a team of experts and a rich portfolio of products and services ranging from Printing Solutions to AV, Cyber Security, Cloud and IT Services, all aimed at supporting Saudi organizations on their digital journey.

We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team in Riyadh, Saudi Arabia. As a Senior Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions, driving innovation and process improvement across the organization.

• Collaborate with stakeholders to understand business goals, challenges, and opportunities
• Elicit, document, and prioritize functional and non-functional requirements
• Translate business requirements into clear and actionable specifications for development teams
• Develop user stories, use cases, and process flow diagrams to ensure clarity and alignment
• Partner with senior management to align technology initiatives with business objectives
• Drive innovation by identifying opportunities for process optimization and digital transformation
• Facilitate stakeholder workshops, interviews, and meetings to gather insights and validate solutions
• Provide regular updates to leadership on project progress, risks, and opportunities
• Collaborate with QA teams to ensure that delivered solutions meet business requirements and quality standards
• Conduct post-implementation reviews to measure project success and identify areas for improvement
• Mentor junior business analysts and share best practices within the team

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field
• 5+ years of experience as a Business Analyst, with a proven track record of delivering successful projects in a technology-driven environment
• Expertise in business analysis frameworks and methodologies (Agile, Scrum, Waterfall, etc.)
• Proficiency in tools such as Jira, Confluence, Microsoft Visio, and wire framing tools
• Strong understanding of technology stacks, APIs, and system integrations
• Familiarity with data analysis tools and techniques
• Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences
• Strong problem-solving and critical thinking abilities
• Demonstrated experience in requirements gathering, documentation, and management
• Knowledge of process modeling and improvement techniques
• Ability to work collaboratively in a fast-paced, dynamic environment
• Strong analytical skills with attention to detail
• Proven ability to manage multiple projects and priorities simultaneously