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Technical Support Engineer; L1-L3 Enterprise Apps

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Datamatics Technologies
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 66960 - 133920 SAR Yearly SAR 66960.00 133920.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Engineer (L1-L3) for Enterprise Apps

Datamatics Technologies in Riyadh is seeking a Technical Support Engineer to deliver Level 1, 2 and 3 technical assistance for enterprise apps and end-user systems. You will troubleshoot, manage incidents, and ensure high-quality user experiences through remote and on-site support.

The role requires hands-on experience with Service Now, Zendesk or Jira, Windows troubleshooting, and strong communication skills to support customers and teams effectively.

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